How do I comission a piece?
We can create pieces to suit different sizes and colours. If you have a design in mind or would like to talk about options, please get in touch here
What is the lead time for any collection pieces?
Our lead time is 6-16 weeks depending on the piece as every piece is made to order just for you. Bespoke lead times may vary depending on the specifications. We do offer a fast-tracked service upon request.
Can I have an order fast tracked?
If you require a piece sooner than our current lead-times we may be able to assist. Please email us here
Do you ship internationally?
Yes, white glove shipping is available globally. Please contact us for a international delivery quote.
Care and Maintenance
Our pieces are designed to last a lifetime but they will need a little love from time to time. We suggest cleaning surfaces with warm soapy water. Staining and chipping of stone is not covered under warranty and is considered general wear and tear. Over time your piece will age with beauty as our products are made from natural stone.
Can I hire products for an event or shoot?
Hiring pieces is available within Australia for events, photoshoots or styling. For all loan enquiries contact us here
Do you offer Trade or Wholesale?
Yes! For both trade and wholesale requests and enquiries contact us here
How can I view your pieces?
By appointment you can view our collection. We do offer zoom consultations also. Please contact us here
Any other questions?
We would love to chat with you.
Please get in touch with us ciao@justadele.com.au
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